About

America’s Premier Customer Service Training

Hello! We’re ServiceSkills and we offer world class eLearning designed to improve the way your team communicates with customers and coworkers. Our curated Course Library supplies hundreds of soft skills microlessons featuring wrong way/right way vignettes.

Drawing on decades of expertise from our roots as Telephone Doctor® Customer Service Training, featuring Nancy Friedman, we continue to empower millions of learners to enhance skills and excel both professionally and personally.

Headquartered in suburban St. Louis, Missouri, our dedicated team members are excited to help achieve your communication skills development goals.

Learn why current customers rate us 4.8 stars.

The ServiceSkills Team

30 Hollenberg Ct | St Louis MO 63044 | hello@serviceskills.com

 

TelephoneDRbuilding

ServiceSkills User Ratings

Rating-9.4

Ease of Use

Online Course Providers
Average: 9.1
Rating-9.7

Quality of Support

Online Course Providers
Average: 8.9
Rating-9.3

Ease of Setup

Online Course Providers
Average: 9.1

FAQ

Answers to the most commonly asked questions about ServiceSkills.

Testimonials

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Demo Code

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Employee development is good for business.

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Enlightened leaders recognize that an environment of continuous improvement is critical for employee engagement, growth and retention. The majority of your staff want to do their very best at work, but world-class “people skills” don’t evolve naturally. Your staff crave professional development and view company-supplied education as a valuable benefit. Invest In Your Team’s Growth!

Help Your Team Improve These Soft Skills:

  • Soft Skills Training
  • Customer Service Training
  • Communication Skills
  • Team Building Courses
  • Management Skills Development
  • Respectful Workplace Training
  • Diversity & Inclusion Workshops
  • Collaborative Team Environment
  • Business Writing Skills
  • Coaching and Mentoring Programs
  • Internal Customer Service Skills
  • Supervisory Training
  • Leadership Development
  • People Skills Enhancement
  • Effective Communication Courses
  • Organizational Performance 
  • Microlearning Modules
  • Virtual Training Sessions
  • Online Professional Development
  • Soft Skills Enhancement Platform
  • Workplace Communication Training
  • Employee Skill Development
  • Teamwork Enhancement
  • Customer-centric Training
  • Employee Empowerment Programs
  • Professional Growth Courses
  • Remote Team Collaboration
  • Corporate Training Solutions
  • Workplace Skill Building
  • Performance Improvement Training
  • Engaging E-Learning Content
  • Interactive Learning Modules
  • Skillful Communication Workshops
  • Employee Engagement Strategies
  • Business Etiquette Training
  • Leadership and Team Dynamics
  • Corporate Learning Solutions
  • Workplace Success Skills
  • Training for Better Performance
  • Employee Skill Empowerment
  • Effective Leadership Training
  • Interpersonal Skills Development
  • Professional Communication 
  • Virtual Soft Skills Workshops
  • Innovative Learning Solutions
  • Skill Mastery Programs
  • Corporate Skill Enhancement
  • Remote Work Collaboration Skills
  • Online Training for Workplace Success
  • Improve Customer Experience

Give your staff the skills to handle every interaction with confidence, professionalism and care. Try ServiceSkills for free by entering your office email below.

testimonials

stars4.8/5 stars from hundreds of reviews